Q1: Are you trading company or manufacturer?
A: We are manufacturer and have our own factory.
Q2: How long is your delivery time?
A: Usually the shipping time is around 14-30 days. Time varies depend on different regions. There's also 30 days of lead time.
Q3: Do you provide samples? Is it free or extra?
A: Yes, we offer samples for free of charge. Shipping cost is on buyer.
Q4: Do you provide after sales service?
A: Yes, we do. we have professional technical team for you at any time.
Q5: Do you inspect the finished products?
A: Yes, we do. The finished products will be inspected by QC department before they leave the factory. We have SOP for mass production.
Q6: What's the max size of your CTP plate?
A: The max width we can produce is 1350mm.
Q7: What's the term of payment?
A: We accept T/T, 30% of the total amount for deposit and the remaining 70% needs to be collected before delivery.
Q8: What is your minimum order quantity?
A: Our MOQ is 3,000 square meters.
Q9: Do you have ISO certifications?
A: We obtained ISO 9001, ISO 14001 and IS018001 certifications.
Q10: How do you ship the finished products?
A: The finished products will be delivered by sea transportation; Port Ningbo/ Shanghai.
Sample orders or light packages will be shipped by DHL air.
Q11: How is your packaging?
A: Packaging Details：
Standard Konita export packaging by carton or at clients' request.
0.15mm: 100 pcs/ ctn,
0.30mm: 50 pcs/ ctn.
Q12: What's your supply ability?
A: 15000000 square meters/ year.